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Managed Services

The cloud, operated. 24/7, across every cloud you run.

The layer that keeps everything else running. Crozaint operates your multi-cloud environment around the clock on an ITIL-based service model — so your team builds, and we keep the lights on across AWS, Microsoft Azure and Google Cloud.

0+ years
in multi-cloud
0+
enterprise customers
0+
projects
Worldwide
enterprises served
ops.crozaint.com24/7
Operations — multi-cloud
AWS · Azure · Google Cloud
SLA attainment
98%
target met
Uptime
99.98%
30 days
Open incidents
1
P2 · in SLA
  • P2 · elevated error ratepayments-svc · responded in 6m of 30min progress
  • P1 · resolvednode drain + failover · 1h 52m of 8hclosed
  • Change deployed — IaCTerraform · network segmentationgreen
P1 response in 30 min
What we run

One umbrella. Eight disciplines.

A single 24/7 managed-services umbrella, so you don't stitch together vendors per layer.

Cloud Infrastructure Operations

Provisioning, scaling, patching and day-to-day operations across clouds.

Network & Security

Connectivity, segmentation, firewalls and continuous security operations.

Database Services

Managed databases, tuning and reliability.

Storage & Backup

Durable storage and tested backups.

Disaster Recovery & Business Continuity

Recovery plans you've actually rehearsed.

DevOps & Automation

CI/CD pipelines and infrastructure-as-code so changes ship safely.

Cloud Advisory

Architecture and roadmap guidance from a senior team.

FinOps & Observability

Cost discipline and visibility, as their own deeper engagements.

Service levels

A promise on response and fix speed — in writing.

An SLA is a promise on how fast we respond and resolve — like a guaranteed delivery window. We run ITIL-based service management (the standard rulebook for running IT services) with a defined escalation matrix.

24/7 coverage across all priority levels · up to 98% SLA target.

PriorityResponseResolution
P1 — Critical30 min8 hr
P2 — Moderate30 min12 hr
P3 — Low1 hr36 hr
How we onboard

A clean handover into operations — no big-bang risk.

  1. 01

    Discovery & Assessment

    We learn your estate, tools and constraints.

  2. 02

    Planning & Setup

    Runbooks, access and monitoring stood up.

  3. 03

    Knowledge Transfer

    Your context, captured.

  4. 04

    Shadowing & Parallel Operations

    We run alongside you before we run for you.

  5. 05

    Full Cutover & Go-Live

    We take operations, with everything documented.

Tools & technology

The stack we operate.

Cloud
  • AWS
  • Microsoft Azure
  • Google Cloud
  • Alibaba Cloud
Containers
  • Kubernetes
  • Docker
  • OpenShift
  • Mesos
  • LXD
Security
  • CrowdStrike
  • Tenable
  • Palo Alto
  • Aqua Trivy
  • Kyverno
AI
  • LangChain
  • n8n
  • Red Hat
  • MLflow
  • Kubeflow
Infrastructure-as-code
  • Terraform
  • Chef
  • Puppet
  • Ansible
  • SaltStack
Business solutions
  • Magento
  • Odoo
  • ERPNext
  • Salesforce
  • Microsoft Dynamics 365
CI/CD
  • Jenkins
  • GitLab
  • GitHub Actions
  • Travis CI
  • Argo
NidhishRohitIrfanTalk to our team

The cloud, operated —around the clock.

Tell us what you’re running: the clouds, the tooling, the gaps. Thirty minutes, and you leave with a clear picture of how we’d operate it — whether or not you hand it over.

  • 24/7 operations
  • ITIL-based
  • Up to 98% SLA

Get in touch

Tell us what you’re running.

Share your environment and where it hurts, and a member of the Crozaint team will come back with how we’d run it around the clock.

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